SERVICE & MAINTENANCE
In the fast-paced world of property management, where every minute counts and every
detail matters, having a reliable partner in maintaining your building's integrity is
priceless. Enter Madsen's Service Department—a beacon of excellence for property
managers, facility managers, and building owners striving to keep their assets in optimal
condition. We have a team of highly skilled roofing technicians at your fingertips, ready
to respond 24/7 to leaks, provide thorough roof evaluations, and execute maintenance
and repairs with unmatched craftsmanship.
Led by an experienced management team and a dedicated field supervisor, Madsen
ensures that every call is met with prompt attention, technicians are dispatched swiftly,
and each project is followed up with precision. Our service department spans across
California and Nevada, bringing a personalized touch to every roof we touch. By
choosing Madsen, you're not just selecting a service provider; you're choosing peace of
mind, knowing that your property is being cared for by experts who prioritize safety and
excellence. Trust in a partnership that values your investment as much as you do.
We Set Ourselves Apart With:
- Superior response time: We work quickly. We’re available 24 hours a day,
seven days a week for emergency repairs. We have developed a triage
system that allows us to rush to the most serious repairs first.
- Consistency: We are involved from start to finish, and you can expect the
same experience every single time.
- Communication: We keep our customers informed every step of the way.
- Industry-leading reporting: Our customers are consistently surprised by the
level of depth found in our comprehensive reporting.
- Diversity of skills: We expect our customers to have a positive experience
every single time. We hold ourselves to a standard that accepts nothing less.
Emergencies, Service Repairs and Preventative Maintenance
A strong, proactive preventative maintenance plan can dramatically reduce the need for reactive service repairs, however, the Madsen Roofing & Waterproofing, Inc. team is ready to respond quickly with a 24/7 service line for emergencies. Our catalog of services includes:
· 24/7 Emergency Response
· Leak Investigation & Detection
· Manufacturer Warranty Repairs
· RoofShield Roof Management Program
· Roof Penetration/Curb Installation
· White Reflective Roof Cleaning
· Grease Guard Maintenance
· Gutter & Roof Drain Cleaning
· Rooftop Safety Systems
· Skylight Restoration/Replacement
· Metal Building Repairs
· Gutter/Downspout Installation
· Custom Sheet Metal Fabrication
· Waterproofing & Coatings
· Commercial Drone Services
Beyond Leaks: Madsen Roofing & Waterproofing, Inc. Is a Full Roofing Partner
When you hire Madsen you get a partner with the knowledge and experience to handle unconventional specialty requests, including:
· Roof Shield inspection: Our inspectors visually inspect the roof field as well as all the components on your roof looking for any roof maintenance needed. Everything is documented in a robust inspection report. This inspection is typically done in Fall and or Spring and helps maintain your roofs manufactures warranty.
· Building Sale inspection: In the event that you want to purchase or lease a building, it is likely that the roof will be the most expensive asset in the entire building portfolio. Let us inspect before you sign.
· Penetration installation: Contractors like plumbers or HVAC workers may need to penetrate the roof to install their own systems. You’ll want us there to roof in the penetration properly.
· Estimates and pricing: We have the skills, experience and reputation for honesty to be trusted with this sensitive, but critical task.
